Política de privacidade

Crime London Privacy Policy

Welcome to the Crime London official online store (hereinafter referred to as "this Website"). We attach great importance to the security of your personal information and are committed to protecting it in accordance with applicable data protection laws and regulations (including the EU General Data Protection Regulation, or GDPR).

By using this Website, you acknowledge that you have read and agreed to this Privacy Policy.

I. Information We Collect

When you use this Website, we may collect the following information:

1. Information you voluntarily provide

Including but not limited to:

*   Name
*   Shipping address
*   Mailing address
*   Mobile phone number
*   Email address
*   Order information
*   Payment information (payment processing is handled by third-party payment platforms; we do not store full bank card details)
*   Customer service correspondence

2. Information collected automatically

When you browse the Website, we may automatically collect:

*   IP address
*   Browser type
*   Operating system
*   Access time
*   Pages visited
*   Click records
*   Data collected via cookies and similar technologies
*   Device identification information

II. How We Use Your Information

We collect your personal information primarily to:

*   Process orders and arrange shipping
*   Provide customer service
*   Handle refunds and returns
*   Communicate order status to you
*   Improve Website performance and the shopping experience
*   Prevent fraud and ensure transaction security
*   Comply with legal and regulatory requirements
*   Send information about new products, promotions, and marketing (subject to your consent)

You may unsubscribe from marketing emails at any time.

III. Use of Cookies

This Website uses cookies and similar technologies to:

*   Remember the contents of your shopping cart;
*   Maintain your login status;
*   Analyze Website traffic;
*   Optimize Website functionality;
*   Provide product recommendations tailored to your interests.

You can manage or disable cookies through your browser settings, though doing so may affect certain Website functions.

IV. Information Sharing

We do not sell, rent, or trade your personal information. We may share necessary information with third parties only in the following circumstances:

*   Logistics and delivery service providers (for product delivery);
*   Payment service providers (to process payments);
*   Website technical service providers;
*   When required by laws, regulations, or government authorities in accordance with the law;
*   When necessary to protect the legitimate rights and interests of this website.

All partners are required to protect your personal information in accordance with relevant legal requirements.

V. Data Retention Period

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by laws and regulations.

Once the retention period expires, we will securely delete or anonymize your personal information.

VI. Your Rights

Under the EU General Data Protection Regulation (GDPR), you have the following rights:

*   To access your personal information;
*   To correct inaccurate information;
*   To delete your personal information (except where otherwise provided by law);
*   To restrict or object to the processing of your personal information;
*   To obtain a copy of your personal data (right to data portability);
*   To withdraw your consent at any time.

To exercise the above rights, please contact us via the website's customer service.

VII. Information Security

We implement reasonable technical and administrative measures to protect your personal information, including but not limited to:

*   SSL data encryption during transmission;
*   Secure server storage;
*   Access control;
*   Prevention of unauthorized access;
*   Regular security maintenance and risk monitoring.

Although we take reasonable security measures, absolute security cannot be guaranteed for data transmission over the Internet.

VIII. Privacy of Minors

This website does not sell products to minors under the age of 16.

If we discover that we have inadvertently collected personal information from a minor, we will delete the relevant data as soon as possible.

IX. Third-Party Websites

This website may contain links to third-party websites.

We are not responsible for the privacy policies or data processing practices of third-party websites; we recommend that you review the privacy policies of those websites.

X. Privacy Policy Updates

We may update this Privacy Policy in response to changes in laws, regulations, or business needs.

The updated policy will be posted on this page and will take effect from the date of publication.

XI. Contact Us

If you have any questions, suggestions, or complaints regarding this Privacy Policy or the processing of your personal information, please contact us via the website's customer service. We will respond to your inquiry within a reasonable timeframe and do our best to assist you in resolving any related issues.

Thank you for your trust and support of Crime London; we remain committed to protecting the security of your personal information and providing you with a safe and reliable shopping experience.